Astellas Pharma Canada, Inc.

675 Cochrane Drive, Suite 500
West Tower
Markham, Ontario
L3R 0B8
Canada

Phone: 905-470-7990 or 1-800-575-1382
Fax: 905-470-7799
Email: contact@ca.astellas.com

Customer Service

Toll-Free Phone: 1-800-668-8641
Local Fax: 905-513-1085
Toll-Free Fax: 1-800-338-0614

Standard Terms and General Information

Medical Information

Toll-Free: 1-888-338-1824
Fax: 905-470-2331
Email: Medical.Information@ca.astellas.com

Media Contact

energi PR
Toll-Free: Montreal 1-888-764-6322
Toronto: 1-866-337-3362
Fax: Montreal 514-288-5680
Toronto: 416-425-1960

Product Safety

In case of medical emergency, please contact your physician immediately.

To report an adverse event, please contact Astellas Pharma Canada by:

Toll-Free Phone: 1-888-338-1824
Monday – Friday, from 8:30 a.m. to 5:00 p.m. EST
Toll-Free Fax: 1-866-493-3419
Email: canadasafety@ca.astellas.com

Product Complaints

In case of medical emergency, please contact your physician immediately.

To report a possible product complaint, please contact Astellas Pharma Canada.

By Phone: 1-800-668-8641
Email: canadaproductcomplaints@ca.astellas.com