Contact Information

Local Contact Information

Astellas Pharma Canada, Inc.
675 Cochrane Drive, Suite 500
West Tower
Markham, Ontario
L3R 0B8
Canada
Phone: 905-470-7990 or 1-800-575-1382
Fax: 905-470-7799

Customer Service

Toll-Free Phone: 1-800-668-8641
Toll-Free Fax: 1-800-688-6668

Standard Terms and General Information

Media Contact

energi PR
Toll-Free: Montreal 1-888-764-6322
Toronto: 1-866-337-3362
Fax: Montreal 514-288-5680
Toronto: 416-425-1960

Medical Information/Patient Safety

In case of medical emergency, please dial 911 or contact your physician immediately.

To request medical information or to report an adverse event, please contact Astellas Pharma Canada by:

Toll-free Phone: 1-888-338-1824
Monday – Friday, from 9:00 a.m. to 5:30 p.m. EST
Fax: 905-470-2331
Email: Medical.Information@astellas.com

Product Complaints

In case of medical emergency, please contact your physician immediately.

To report a possible product complaint, please contact Astellas Pharma Canada.

By Phone: 1-888-338-1824
Email: canadaproductcomplaints@astellas.com