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Frequently Asked Questions & Resources

If you have any questions that are not answered on this page, please email grants@astellas.com for clarification. .

Application Criteria and Eligibility

Am I eligible to receive Medical Grant funding?

Please follow the link to refer to the Eligibility Criteria.

My medical education event covers multiple therapy areas, one of which is aligned to Astellas' Therapeutic Area of Support. Can I still apply?

Yes. As long as a portion of your program aligns with the Astellas Therapeutic Areas of Support you are eligible to apply for a medical education grant. The full scope of the program must be submitted in the request, so that the program can be reviewed in its entirety before a funding decision is made.

I have been approved for funding before. Does this mean all my future medical education grant requests will be approved as well?

No. Each medical education grant request is evaluated individually against key criteria to ensure all grants that are funded meet a minimum standard of quality and impact. Please follow the link to the Grant Submission page for further information.

Are non-accredited medical education activities eligible for funding support?

Yes. Non-accredited medical education activities are eligible to receive support. However, preference is given to accredited activities.

Does Astellas provide funding to individual healthcare professionals planning to attend international congresses?

No. Astellas Pharma Canada does not sponsor members of the healthcare community to attend international conferences and congresses.


Grant Submission Process

How do I apply to receive Medical Grant funding?

Please follow the link to the Grant Submission page.

How will I know if Astellas received my request through the online grant portal?

An email will be sent to you from the online grant portal confirming your submission.

Will an Astellas sales representative be able to assist me with the online submission process or keep me apprised of my application’s status?

No. We expect submissions to be made independently and on an unsolicited basis. You may contact the Astellas Medical Grants Office for assistance at 1-866-521-AGMS (2467) or via email at grants@astellas.com.

After successfully logging into the online portal, you will be able to monitor the status of your grant submission on your home page.

Can I submit multiple medical education grant requests online at the same time or over the same year?

Yes. Astellas does not limit the number of medical education grant requests it will consider from a single requestor. Each medical education grant request must follow the submission process and provide complete information to be considered for funding.

A separate online submission must be completed for each medical education grant request.

Can I complete part of the online grant submission and come back to it later?

Yes. You must click “Save & Continue Later” at the bottom of the page to save your request and complete it later. Also, at any time before the submission of a grant request, you will have the opportunity to come back and make changes to the request.

What should I do if I experience technical difficulties with the online grant portal?

For assistance, please contact the Astellas Medical Grants Office at 1-866-521-AGMS (2467) or via email at grants@astellas.com. It is the responsibility of the grant requestor to notify the Astellas’ Medical Grants Office of any technical difficulties.

If my medical education activity has already started, may I still submit a grant request?

No. Medical education grant requests may only be submitted for activities that have yet to occur. Requests received fewer than 60 days prior to the start of the activity will not be considered for funding.

What if the descriptions, agenda, budget, etc. of the medical education activity do not fit into the allotted space?

You will have the opportunity to upload supporting documentation at the end of the Grant Request Submission.

What should I do if the scope of my medical education activity changes?

If the scope of a medical education grant activity has changed from the original approved grant request, you must immediately inform the Astellas Medical Grants Office of the change and provide detailed documentation at least 30 days prior to the program’s earliest start date (regardless of whether that was the original start date or the revised start date). The Astellas Medical Grants Office may be reached at 1-866-521-AGMS (2467) or via email at grants@astellas.com. Any change in the activity design, methodology, or medical education program execution requires notification, review, and approval by Astellas prior to implementation. Change of scope requests will be considered only if the following information is included:

  • Reason for change
  • Revised detailed budget
  • Detailed impact to previously approved request

Astellas reserves the right to discontinue support if it determines that the changes to the program will affect the quality of or impact program. If support is discontinued, the requestor must return all unused funds to Astellas.

What should I do if the date of my medical education activity changes?

You should notify the Astellas Medical Grants Office at 1-866-521-AGMS (2467) or via email at grants@astellas.com and confirm the activity date changes as soon as it is known. For approved medical education grants, the original requestor may access the grant through the requestor inbox and edit via the "edit program date" link. Revised dates must be less than 6 months from the original proposed activity date. Astellas will contact the original requestor if further clarification is needed on date changes.

Failure to advise and confirm of date changes prior to the start of the program may result in Astellas withdrawing support.


Astellas Application Review

What could prevent or delay my medical education grant request from being considered for funding?

Failure to submit all required or requested materials will delay the review of medical education grant funding requests. Only complete grant applications will be considered for funding. In addition, outstanding financial and/or activity reconciliation from previously approved medical education grants must be completed prior to the review of the new request.

Astellas has asked me for additional information regarding my medical education grant request. How long do I have to provide this information?

A request for additional information is made (via email) when more information is needed to consider your medical education grant request. If the Astellas Medical Grants Office has not received all necessary additional information within 14 calendar days of the follow-up request, the grant request may be closed.

Are there any guarantees of approval for medical education grants?

No. Submission of a medical education grant request is not a guarantee of approval.

When should I know if my medical education grant has been approved or denied?

Most decisions occur at an average of 45 days. This is contingent upon the medical education grant application being complete and not requiring additional information. All medical education grant applications must be made at least 60 days in advance of the activity start date.


Post-approval Processes

If my medical education grant request is approved, does Astellas require any sort of acknowledgement?

Yes. The required acknowledgment of Astellas’ medical grant support will be outlined in the Letter of Agreement.

Are medical education grant funds paid in one installment or in multiple installments?

Payment terms will depend on the grant type and scope of the funding being requested. The financial terms associated with payment of the medical education grant will be outlined in the Letter of Agreement provided by Astellas upon approval of your request.

What is reconciliation and must I reconcile my medical education grant request?

There are two types of reconciliation: financial and outcomes. Both are due 90 days after the medical education activity end date outlined in the approved grant application.

  • Financial reconciliation consists of detailed activity expenditure documentation and confirmation that funds were used for the approved activity.
  • Outcomes reconciliation submission consists of a summary of the audience reach and impact for participants as a result of the program. This may also include final evaluations or support documentation of the completed activity.

NOTE: System-generated reminder emails will be sent periodically to the requestor until reconciliation is complete. Failure to provide this post activity documentation will affect future funding support.

Unused funds provided for the activity must be returned to Astellas.


Important Dates and Deadlines

What are the expected timelines for approval of my medical education grant request?

Please follow the link to our Timelines.

May I still submit a medical education grant if my activity has already started?

No. Medical education grant requests may only be submitted for activities that have yet to occur. Requests received fewer than 60 days prior to the start of the activity will not be considered for funding.


Help Resources


Contact Us

Who can I contact if I have additional questions or require assistance?

For assistance, please contact the Astellas Medical Grants Office at 1-866-521-AGMS (2467) or via email at grants@astellas.com.

Last updated: May 14, 2018

If you have any further questions or require assistance, please contact:

grants@astellas.com